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TDC provides free web conferencing service for SMEs

Trying out web conferencing at TDC's new centre
TDC's technician helping customer to set up the equipment
When a registration is confirmed, customer can go to the Web Conferencing Centre at the Hong Kong Exhibition and Convention Centre to use the facilities.
All customers will be asked to clean their hands before entering the conference room. All equipments will be cleaned up after each segment.
The centre also provides free photo-shooting service for those who need to show product pictures to overseas counterparts at real-time.
The Trade Development Council (TDC) has launched a free web conferencing service for Hong Kong companies to stay in touch with overseas customer face-to-face at a time when buyers are staying away from Asia because of Severe Acute Respiratory Syndrome.

The service is one of the key initiatives of TDC's eight-point plan announced last week to help Hong Kong's small and medium-sized enterprises (SMEs) at difficult time. Other initiatives include discounts of services, virtual exhibitions, overseas catalogue shows and business matching service.

Instead of dispatching employees to meet face- to- face with suppliers in Asia, more companies in the US, EU and Japan are increasingly making use of web conference to connect with their suppliers in Asia.

TDC's Senior Manager of E-commerce Clare Wong said: "Businesses overseas, and in the US in particular, are increasingly turning to web conferencing as a means to offer a more dynamic, interactive presentation than just a telephone conference.

Leveraging on Hong Kong's advanced information infrastructure, and latest development of applications, web conferencing is much more powerful than what users can imagine a year ago.

Web conferencing applications nowadays give users a reliable way not only to see the face of their partners overseas, but is also capable to share applications, documents and presentations with partners. Users on both ends can see with clarity what they display on their desktop."

In its more advanced incarnations, web conferencing can show web pages to the participants, draw on a note pad to illustrate a point and use share documents and presentations so that all participants can see them in action.

"The catch word of web conferencing is 'real time', " said Clare Wong, "where before users might need to email a presentation or photograph ahead of time. Web conferencing lets users control their presentation and highlight points to help buyers on the line understand in real time.

"With web conferencing services, Hong Kong SMEs open up a whole new world of opportunity for collaboration and enhanced business communications. They'll get the advantages of a real meeting - at a distance."

Hong Kong companies can make appointments on TDC's web site (http://www.tdctrade.com/webcon) or through the Council's Customer Service Line at 1830 668 in advance from today (April 23). When registration is confirmed, the company will receive details on the set up information, which they will forward to their overseas counterparts.

Overseas users can choose to have the web conference at their own desktops or at any of the selected TDC offices in London, Frankfurt, New York, Los Angeles and Tokyo. Overseas users can also request for the service to get connected with their Hong Kong suppliers. Bookings can be made through their nearest TDC offices.

TDC's Web Conferencing Centre is located inside the extension to the Hong Kong Convention and Exhibition Centre. It opens six days a week from 8 am to 11 pm on weekdays and 8 am to 6 pm on Saturdays.

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For press enquiries, please contact TDC's Corporate Communication and Marketing Department at 2584 4333.

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Content provided by Hong Kong Trade Development Council