21 Nov 2006
Logistics Awards 2006 Hong Kong
Saluting Logistics Excellence
With well-established infrastructure, unique geographical location and ideal business environment, Hong Kong has become Asia's leading logistics hub. More importantly, our seasoned logistics professionals are working hard endlessly to fulfil every unique request from their clients efficiently and effectively. With a major contribution of 5.3% to the GDP, logistics is one of the key industries in Hong Kong.
To honour the achievements of outstanding logistics service providers and to encourage industry players to further move up the value chain, the first Logistics Awards was organised last year.
The Guest of Honour at the Award Presentation Ceremony, Ms Eva Cheng, Permanent Secretary for Economic Development said: "We owe much of our success as a regional logistics hub to the innovation and entrepreneurship of our logistics professionals. The Logistics Awards Hong Kong is important not only because it gives due recognition to the high-achievers in the industry, but also because it provides a benchmark for practitioners in search of excellence."
TDC's Assistant Executive Director, Raymond Yip remarked: "The winners have underscored how proper training and I.T. application can play a pivotal role in creating success in today's logistics industry. They also help maintain our competitiveness and contribute much to the enhancement of the industry's key strength."
This year, there were a total of eight awards, among which six were presented to logistics companies: Service & Technology Innovation Award, People Development Award, Hong Kong Logistics Award for Small-sized Enterprise, Hong Kong Logistics Award for Medium-sized Enterprise, Hong Kong Logistics Award for Enterprise and Hong Kong In-house Logistics Management Award. Two awards were presented to individuals: Young Logistician of the Year Award and Outstanding Achievement Award.
Service & Technology Innovation Award: Hong Kong Air Cargo Industry Services Limited (Hacis)
Hacis is committed to provide innovative logistics support solutions that help
freight forwarders and airlines streamline the import and export logistics chains
in Hong Kong and throughout Southern China. It also keeps developing new technologies
and raising its service standard.
Mr Jimmy Chan, General Manager of Hacis said: "We introduced SuperLink China Direct Services that provide seamless transportation and handling for air cargoes transiting between Hong Kong International Airport and the manufacturing base in the PRD Region. Six inland cargo depots are operating in Southern China that serve as cargo collection and distribution hubs for cargo arriving from/ departing for Hong Kong Airport. The depots are linked to the Hong Kong hub through consolidated trucks."
"The Airport Direct Services, on the other hand, offer an integrated facility
for cargo agents to perform all cargo handling processes in one location, saving
much operational time and resources."
People Development Award: DHL
DHL's corporate culture emphasises people development and training. It encourages staff to pursue life-long education and grow with the company. Ms. Jenny Lo, Director of Human Resources at DHL Express Hong Kong stresses that their staff need to improve themselves continuously in order to serve their customers' ever-changing needs.
In 2005, DHL offered 44 hours of training on average to each staff member. It regularly sends its staff to the Asia-Pacific Learning Centre in Singapore whereas the DHL's Logistics Management University in Shanghai provides training on technology, management and leadership skills to the staff from the Greater China region. Besides, each year, DHL offers grants and loans of up to HK$1 million to encourage employees to pursue further education for personal development.
"Through organising 'Employee of the Month', 'Professional Customer Service
Representative Election' and 'Professional Courier Election', we honour outstanding
and passionate staff and give credit to their contribution to the company. We
believe this can boost staff's morale, confidence and sense of belonging effectively,"
said Ms Jenny Lo.
Hong Kong Logistics Award for Small-sized Enterprise: Michelle International Transport Co. Ltd.
With about 30 staff members, Michelle International Transport Co. Ltd boasts its expertise in providing fine art logistics services for auction houses, museums, art galleries, private collectors, painters, sculptors and other artists from around the world.
Its Managing Director, Mr Thomas Yuen said: "Each piece of art is unique and requires special attention in packaging and storage. We need to be knowledgeable about the characteristics of different kinds of fine art, for example, temperature change can be detrimental to some of them and they need to be handled with extra care during the course of transportation and storage."
Hong Kong Logistics Award for Medium-sized Enterprise: Sims Logistics Services Limited
Sims Logistics Services Limited operates logistics and re-processing centres in Hong Kong, the Chinese mainland and Macau and provides one-stop logistics services including import/export, packaging, cross-border transportation for bonded manufacturing services within the Pan-PRD region.
Sims is able to leverage on the advantages of its regional network and helps
clients to share their resources, lowering the overall operating costs and achieving
a win-win situation.
Mr Ken Chung, General Manager - Business Development said: "We plan to expand our cold chain management business to raise our clients' awareness about food safety. At the same time, we wish to export our logistics experience to the Pan-PRD region to provide high quality services to our clients."
Hong Kong Logistics Award for Enterprise: BALtrans Holdings Limited
BALtrans is specialised in freight forwarding services with 60 offices in 18 countries and regions. It provides air transportation, sea transportation, warehousing, insurance referral and logistics solutions for clients.
Its Executive Director, Mr Ng Hooi Chong said BALtrans needs a sophisticated development plan amidst intense competition from world players, "We build up a global service network to improve our competitive edge. To serve our global clients, our management staff also come from different parts of the world and bring in their knowledge on respective legal systems and cultures. This helps us in becoming a truly globalised corporation."
"Apart from outstanding management, a successful logistics company also needs professional frontline staff and a fully integrated technology platform as backup," Mr Ng added.
Hong Kong In-house Logistics Management Award: Otto International (Hong Kong) Limited
In order to stay ahead of competition, Hong Kong companies are urged to put in extra effort to improve their management process.
Mr Sven Jasper, General Manager, I.T. Asia of Otto International (Hong Kong) Limited said that it is not easy to manage the company's operations when it needs to deal with over 30 companies and hundreds of suppliers and sellers.
He said: "Each company has different culture and management style. Our greatest challenge is to streamline the cooperation process, improving efficiency and customer satisfaction."
The staff members of Otto International (Hong Kong) Limited come from over 15 countries and regions with more than 20 nationalities. A good management system is definitely needed to build up a transparent communication channel and to improve efficiency.
Young Logistician of the Year Award: Ms Margie Wong, Marketing & Customer Services Manager, BAX Global Limited
Ms Margie Wong started her career in the logistics industry by focusing on quality management, then moving on to customer service and now marketing.
She has never stopped up-grading herself and training her staff at the same time. "Through attending different kinds of training and seminars, staff can keep improving their skills and contribute to the industry," Ms Wong said.
She is also active in social service. She thinks that Hong Kong's logistics
industry still has a lot of room to grow and hopes to promote her company's
and Hong Kong's high-quality logistics services by doing a better job in marketing.
Outstanding Achievement Award: Mr Steve Lo, Chairman, Golden Fame Logistics Holdings Ltd.
Mr Steve Lo has been working in the logistics industry for 30 years and with his dedication and contribution to the industry, he has won the Outstanding Achievement Award this year.
Mr Lo has been holding important positions in various logistics industry bodies
in Hong Kong, including Chairman of Chamber of Hong Kong Logistics Industry,
Committee member of Hong Kong Logistics Development Council and Director of
the Innovation & Technology Commission - R & D Centre.
When asked about how to sustain the industry's development, Mr Lo suggested: "Hong Kong players should no longer compete on price. We should develop Hong Kong into a six-star logistics hub by improving the efficiency of our container terminal and cross-border transportation while paying no less attention to staff training and management."
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